Learning the difference between impact versus intent of communication and behavior will empower participants to differentiate shame, guilt, humiliation, and embarrassment and reflect on different responses.

Participants continue to learn strategies and skills including how to rebound, move beyond feelings of guilt and shame to practice a meaningful apology in the setting of a microaggression.

Join us in Queens, NY, for our 13th Annual ANA-NY Conference: Be Empowered Through Change!