President of MFW Consultants & a successful nurse entrepreneur, Phyllis is a healthcare consultant and has practiced as a Legal Nurse Consultant specializing in defense since 2004. During her nursing career, Phyllis has practiced in clinical, education & administrative positions in a variety of venues including critical care/emergency trauma, professional development and Subacute Care/LTC. As a certified personal and career coach, Phyllis specializes in the unique needs of nurses & other professional and family caregivers. She is devoted to working with clients struggling with the emotional impact of caregiver fatigue, untying the knot of their COVID-19 response efforts, and the challenges of career transition. She is devoted to collaborating with executive leaders in anchoring the resilience and sense of wellbeing in their staff as well as creating and sustaining healthy workplaces. Phyllis has served as the career coach for the Association of Perioperative Nurses since 2012 and was invited to be the career coach for the American Nurses Association-New York State Chapter in 2021. She has lectured extensively across the USA & Canada on subjects including but not limited to resilience, professionalism, leadership development, and creating and sustaining healthy work environments. She is very active on social media. Phyllis has also authored two books; Rediscover the Joy of Being A Nurse: A Holistic Approach to Recovery from Compassion Fatigue and Bringing Shadow Behavior Into the Light of Day: Effectively Assessing & Managing Bullying and Incivility in Healthcare.