Strategies & Skills to Broaden Inclusive Communication in Healthcare | Part 4 of 4 ★
Webinar/Online
Tuesday, August 5, 2025 at 6:30pm ET - 8:30pm ET
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Info
Topic
Mentorship and Professionalism in Training 2.0
Credits Offered
This event offers
2.0 CE credits
to attendees.
Accreditation Info:
American Nurses Association — Massachusetts.
Additional Information
Participants continue to learn strategies and skills including how to rebound, move beyond feelings of guilt and shame to practice a meaningful apology in the setting of a microaggression. Brené Brown’s 4-step process supports participants practice of specific strategies to build resilience. A discussion of microaggressions, their impact and the difference between ‘Calling in’ vs ‘Calling out’ is supported by using role play to practice interrupting a microaggression using strategies from the ACTION Model. To close, participants will review the topics and skills from the 4-part series and celebrate their growth.
Key Takeaways:
- Identify risk factors associated with Imposter Syndrome
- Learn the difference between impact vs. intent of communication and behavior
- Learn the Bystander Effect and ways to overcome it
- Identify microaggressions and their impact
This nursing continuing professional development activity was approved by American Nurses Association Massachusetts, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. Participants will earn 2 CEs for participation.
Speakers

Vice President Faculty Development
Northwell Health
Experienced Vice President of Faculty Development with a demonstrated history of working in the healthcare industry and across the continuum of medical education with students, trainees and faculty. Skilled in Learning Management, Educational Technology, Organizational Behavior, Adult Education, and Curriculum and Faculty Development. Strong education professional with a EdDin Higher Education from Columbia U. with a focus on teaching and learning. Master's degree focused in Nutrition Education from Teachers College of Columbia University and as a RDN support health lifestyle choices for all. https://medicine.hofstra.edu/faculty/facdev/index.html The recipient of the 2021 IAMSE Distinguished Career Award and 2022 AAMC/NEGEA Distinguished Educator Award Creator of a teaching and learning Just in Time Teaching (JiTT) Infographic App that is free open access health professions education resource (FOAMed ) available as Android and IoS versions to download.

Director of Education and Policy
Military Liaison Services
Northwell Health
Experienced nursing education and professional development leader with over twenty-five years of nursing and fourteen years of education experience looking to leverage an extensive background in project management, program building, curriculum development (academic and clinical), varied education evaluation and delivery methods, and leadership experience into an executive position within a growing organization where my contributions add value to the overall success of the institution.
Event Agenda
Strategies & Skills to Broaden Inclusive Communication in Healthcare | Part 4 of 4 ★
Event Agenda
Tuesday, August 5, 2025 at 6:30pm ET - 8:30pm ET
All times listed in
Eastern Time (US & Canada).
Download event agenda (PDF)
Tuesday, August 5, 2025
-
6:30pm - 7:15pm
Shame Resilience Part 2: Apology
- Practice how to rebound in the moment and move beyond feelings of guilt and shame
- Describe the components of a meaningful apology in the setting of a microaggression
- Use Brené Brown’s 4 step process to list and practice specific strategies to build resilience through constructive engagement with shame -
7:15pm - 8:00pm
Upstanding Part 1: Microaggressions
- Describe and identify microaggressions and their impact
- Compare and contrast ‘Calling in’ vs ‘Calling out’
- Describe ACTION Model to interrupt a microaggression
- Using role play, practice interrupting a microaggression as it is happening and debrief with the person who initiated it -
8:00pm - 8:30pm
Closing
- Review the topics and skills covered
- Share appreciation for the group and its members and celebrate their growth