Strategies & Skills to Broaden Inclusive Communication in Healthcare | Part 3 of 4 ★

Learning the difference between impact versus intent of communication and behavior will empower participants to differentiate shame, guilt, humiliation, and embarrassment and reflect on different responses. Describing the bystander effect and ways to overcome it will support participant’s practice of the 5 D’s of Bystander Intervention. Exploration of behaviors to support ALLYSHIP provides learners with the opportunity to commit to a SMART goal for allyship. 

Key Takeaways:

• Identify risk factors associated with Imposter Syndrome 
• Learn the difference between impact vs. intent of communication and behavior 
• Learn the Bystander Effect and ways to overcome it 
• Identify microaggressions and their impact 

This activity has been submitted to American Nurses Association Massachusetts for approval to award contact hours. American Nurses Association Massachusetts is accredited as an approver of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation. For more information regarding contact hours, please call ANA-NY Executive Director Jeanine Santelli at (518) 949-9254.